FAQ
Frequently Asked Questions
Answers to the questions we hear most often about IPTV, pricing, devices and setup. Can't find what you're looking for? Message us on WhatsApp.
What is IPTV? +
IPTV (Internet Protocol Television) delivers television content over an internet connection instead of traditional satellite or cable infrastructure. It works through an app installed on a compatible device.
What is an IPTV subscription? +
An IPTV subscription is access to a live TV, VOD and TV shows service for a fixed period. We offer 1-month, 6-month, 12-month and 5-year subscriptions.
How much does IPTV cost in the UK? +
Plans range from £15 for 1 month to £180 for a 5-year subscription. See the full breakdown on our pricing page.
Which devices support IPTV? +
This service works on Amazon Firestick, Android TV, Google TV, many Smart TVs, Android and iOS phones and tablets, and Windows or Mac computers using a compatible IPTV player.
Can I use IPTV on Firestick? +
Yes. Firestick is one of the most commonly used devices with this service.
Can I use IPTV on Smart TV? +
In most cases yes, provided your Smart TV supports a compatible IPTV player app. See our devices page for more detail.
Does IPTV include VOD? +
Yes. Every plan includes a video-on-demand library of movies and series alongside live TV.
Does IPTV include TV shows? +
Yes. Ongoing TV shows are included as part of the same subscription.
How do I set up IPTV? +
Subscribe, install a compatible IPTV player app on your device, then enter the account details we send you. See our setup guide for a full walkthrough.
How do I contact support? +
Message us on WhatsApp at +447916998604 or email [email protected]. See our contact page for details.
How long does a subscription last? +
You choose the term when you subscribe: 1 month, 6 months, 12 months, or a 5-year subscription.
What happens after ordering? +
Once your order is confirmed, we send setup information for your device so you can get connected.
Does IPTV require internet? +
Yes. IPTV streams over your internet connection, so a stable broadband or Wi-Fi connection is required.
Can channel availability change? +
Yes. Live channel line-ups and VOD catalogues can change over time. We do not guarantee that any specific channel or title will always be available.
Is there a money-back guarantee? +
See our refund policy for full details on eligibility and how to request a refund.
Still have questions?
Message our support team on WhatsApp and we'll help you out.